Thursday, 20 June 2024

South-Eastern Metropolitan Region

Rachel PAYNE (South-Eastern Metropolitan) (12:46): (954) My constituency question is for the Attorney-General. My constituent is a resident of Narre Warren South. Like many Victorians my constituent recently had her information stolen in a data breach. As a result her licence number was used to fraudulently nominate her for several traffic and road breaches. My constituent has been through every available channel to challenge the fines but has been hit with a bureaucratic wall after being advised that the reviewing officer at Fines Victoria had made their decision and that her only option is to pay. Increasingly services are using secondary identification methods to ensure people’s sensitive information is not compromised. My constituent asks: will the minister ensure Fines Victoria implements secondary identification requirements and provides further support to victims of identity theft?