Emergency Services Telecommunications Authority
Ms CROZIER (Southern Metropolitan) (12:02): My question is to the Minister for Emergency Services. Minister, it was chaos last night, with a meltdown in ambulance dispatch and chaos in the ESTA system with 69 emergency calls pending. Minister, I ask: were all calls to ESTA last night answered within 5Â seconds?
Ms SYMES (Northern Victoria—Leader of the Government, Attorney-General, Minister for Emergency Services) (12:02): Ms Crozier, I thank you for your question. I will have to get back to you. I have not received yesterday’s data as of yet.
Ms CROZIER (Southern Metropolitan) (12:02): Thank you, Minister, for that assurance. Last night the failings of our emergency services response system were again on display—and tragically a very dangerous situation for all Victorians. I therefore ask: Minister, how many calls to ESTA last night between 6.00 pm and 6.00 am this morning took more than 5 seconds to answer?
Ms SYMES (Northern Victoria—Leader of the Government, Attorney-General, Minister for Emergency Services) (12:03): Ms Crozier, as I indicated, I will not get the data until later today for yesterday.
Ms Crozier: On a point of order, President, I seek an assurance that that will be provided to the house tomorrow, within one day.
The PRESIDENT: I will rule on that afterwards.